Seamless Air Alliance has reached a new milestone in providing secure and hassle-free internet inflight. Developed in collaboration with industry experts across Seamless Air Alliance’s member companies, Seamless Release 1.0 establishes the world’s only Modular Platform Architecture for inflight connectivity.
By using a modular structure based on open interfaces, the system enables rapid adoption of new technologies without requiring customisation or the complete replacement of equipment on the aircraft or fleet.
The standard enables long-term technical flexibility for airlines, provides a secure and easy-to-access service for passengers, and opens the door to seamless roaming with mobile network operators.
“Passenger demands for inflight connectivity are still ahead of the performance of systems putting increasing pressure on airlines to find a way to meet these expectations and gain passenger loyalty,” said Jack Mandala, CEO, Seamless Air Alliance. “Seamless Release 1.0 changes the game by enabling airlines to take advantage of new capacity and innovations faster and more cost-effectively than ever before.”
Seamless Release 1.0 includes a comprehensive set of unique, testable, requirements for airlines to use when developing sourcing requests. In addition to saving the airline time and money to develop these requirements, standards eliminate the risk of trying to predict how future developments will impact their choice of systems.
Mark Cheyney, IFEC Development Manager at Virgin Atlantic, said: “Meeting increasing expectations for connectivity in the skies is fast becoming a driving factor in airline preference. Virgin Atlantic and the Seamless Air Alliance believe that standardisation will allow airlines to be more empowered and more in control of their connectivity service offerings, allowing them to meet their customers’ expectations.”
Sherif Bakir, CEO of Vodafone Roaming Services, added: “While in flight connectivity is already available today, the experience of customers varies from one airline to another in terms of things like simplicity and data speeds. With rising consumer connectivity needs, this new standard is a promising first step towards a much improved and consistent in flight customer experience.”
