Loganathan Velaitham, Singapore CEO, AirAsia; Steve Lee, CIO & Group SVP (Technology), Changi Airport Group; Roel Hellemons, GM Strategic Planning and Development, Brisbane Airport Corporation; Daniel Coleman, Founder, FTE; Jared Lee, VP Southeast Asia, Qatar Airways; Ian Wilson, SVP Hotel Operations, Marina Bay Sands; Abdulaziz Al Mass, VP – Commercial Department, Hamad International Airport; Joe Leader, CEO, APEX & IFSA; Chris Au Young, General Manager of Smart Airport, Airport Authority Hong Kong; Jason Coleman, VP Sales, Asia Pacific, SITA; Mohan Meegolle, Country Manager, SriLankan Airlines; Van Espahbodi, Co-Founder & COO, Starburst Accelerator; Avi Golan, Chief Digital Officer, Air New Zealand; Max Coppin, Partner Development Manager, Google; Jose Oller, EVP Operations, Peach; Philipp Kugelmann, Business Development Manager, RIMOWA Electronic Tag; Yung Han Ng, VP Product Innovation, Singapore Airlines; Akira Mitsumasu, VP Marketing Strategy & Research, Asia Oceania Region, Japan Airlines; Umesh Singh, Airport Manager & Chief Security Officer, IndiGo; Udbahvi Melant, Account Manager, IndiGo; and Satyaki Raghunath, Chief Innovation Officer, GMR Airports.
Fourteen airlines and airports from across Asia and Oceania were recognised for their customer experience and innovation leadership at the 3rd Future Travel Experience Asia Awards ceremony. The Awards were presented at Future Travel Experience Asia EXPO 2017, Asia’s biggest free to attend passenger experience and business performance expo, which took place at the iconic Marina Bay Sands in Singapore on 7-8 November 2017.
Air transport and travel industry leaders from across Asia and beyond attended FTE Asia EXPO 2017, which was hosted with the official support of Changi Airport Group (CAG) and the Airline Passenger Experience Association (APEX).
Awards sponsored by:
Region: Southeast Asia
Best Full Service Airline: Singapore Airlines
Yung Han Ng, Vice President Product Innovation, Singapore Airlines, accepts the Best Full Service Airline in Southeast Asia award from Ian Wilson, SVP Hotel Operations, Marina Bay Sands.
Best Low Cost Airline: AirAsia
Loganathan Velaitham, Singapore CEO, AirAsia, accepts the Best Low Cost Airline in Southeast Asia award from Ian Wilson, SVP Hotel Operations, Marina Bay Sands.
Best Airport: Changi Airport
Steve Lee, CIO & Group SVP (Technology), Changi Airport Group, is presented with the Best Airport in Southeast Asia award by Daniel Coleman, Founder, Future Travel Experience.
Region: North & East Asia
Best Full Service Airline: Japan Airlines
Akira Mitsumasu, VP Marketing Strategy & Research, Asia Oceania Region, Japan Airlines, accepts the Best Full Service Airline in North & East Asia Award from Max Coppin, Partner Development Manager, Google.
Best Low Cost Airline: Peach
Jose Oller, Executive Vice President Operations, Peach, is presented with the Best Low Cost Carrier in North & East Asia Award by Max Coppin, Partner Development Manager, Google.
Best Airport: Hong Kong International Airport
Chris Au Young, General Manager of Smart Airport, Airport Authority Hong Kong, accepts the Best Airport in North & East Asia award from Max Coppin, Partner Development Manager, Google.
Region: West Asia
Best Full Service Airline: Qatar Airways
Qatar Airways’ Jared Lee, Vice President Southeast Asia, is presented with the Best Full Service Airline in West Asia award by Joe Leader, CEO, Airline Passenger Experience Association (APEX).
Best Low Cost Airline: flydubai
Best Airport: Hamad International Airport
Joe Leader, CEO, Airline Passenger Experience Association (APEX), presents Abdulaziz Al Mass, VP – Commercial Department, Hamad International Airport, with the award for Best Airport in West Asia.
Region: Central & South Asia
Best Full Service Airline: SriLankan Airlines
Mohan Meegolle, Country Manager, SriLankan Airlines, accepts the Best Full Service Airline in Central & South Asia award from Van Espahbodi, Co-Founder & COO, Starburst Accelerator.
Best Low Cost Airline: IndiGo
Van Espahbodi, Co-Founder & COO, Starburst Accelerator, presents Udbahvi Melant, Account Manager, IndiGo, with the Best Low Cost Airline in Central & South Asia award.
Best Airport: Indira Gandhi International Airport
Satyaki Raghunath, Chief Innovation Officer, GMR Airports, is presented with Indira Gandhi International Airport’s Best Airport in Central & South Asia award by Van Espahbodi, Co-Founder & COO, Starburst Accelerator.
Region: Oceania
Best Airline: Air New Zealand
Avi Golan, Chief Digital Officer, Air New Zealand, accepts the Best Airline in Oceania award from Jason Coleman, VP Sales, Asia Pacific, SITA.
Best Airport: Brisbane Airport
Roel Hellemons, GM Strategic Planning and Development, Brisbane Airport Corporation, is presented with the Best Airport in Oceania award by Jason Coleman, VP Sales, Asia Pacific, SITA.
Future Travel Experience World Innovation Summit
13–15 May 2025, Pittsburgh
A worldwide summit uniting inventive minds to tackle aviation’s biggest challenges, explore PIT’s Terminal Modernization, and uncover the city’s vibrant tech and innovation landscape.
A gathering of air transport’s digital and innovation leaders, creative designers and progressive minds who will inspire one another and reimagine travel together.
