Following last week’s insightful interview with Flybe CEO Jim French about his ‘dream airport’ vision, we are delighted to announce that the airline’s Head of Technology and Product, Jim Eaton-Terry, will be expanding on this at the 1st FTE Europe Conference, which will take place as part of ACI Airport Exchange from 26-28 November in Amsterdam.
Jim will join speakers from Amsterdam Airport Schiphol, SAS, LAX and Finavia to address the question: ‘If the battle for traveller loyalty is won on the ground, but almost all carriers and airports are now utilising similar processes, how can differentiation be achieved in the eyes of the passenger?’.
