In addition to viewing demonstrations of the very latest products and services in the free to attend expo, visitors to APEX FTE Asia Expo 2025 will have complimentary access to an exciting schedule of education, briefings and social engagement. Key areas of focus include: ancillary revenue & retailing innovation; CX, operational and commercial innovation; IFEC and onboard service enhancements; baggage and operational technology; next-gen disruption management; passenger comfort, wellbeing and F&B; startup pitches and demos; guided Tech & Innovation Briefings, and more!
All of the below content is free to attend for all attendees!
Tuesday 11th November 2025
Following a scene-setting introduction, the moderator will lead an interactive panel discussion.
Head of Content
Future Travel Experience
VP eCommerce, Ancillary & Retailing
Oman Air
Head of Product & Ancillary Revenue
Jetstar Airways
Senior Venture Development Manager
Lufthansa Innovation Hub
Co-founder & CEO
Sherpa
More speakers to be announced soon.
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.
Topic: Ancillary Revenue & Retailing
Each speaker will present for 10-15 minutes, before the moderator leads an interactive panel discussion.
Head of Content
Future Travel Experience
Head of Aviation Services
Melbourne Airport
Manager, Future Travel Experience
Airport Authority Hong Kong
More speakers to be announced soon.
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.
Topic: Airport Technology & Pre-Travel
Learn more about the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group during this informal briefing session on the Future Travel Experience booth.
Chief Operating Officer
Future Travel Experience
Head of Transformation
Future Travel Experience
Head of Emerging Trends
Southwest Airlines
Editor - Retail and Technology
Onboard Hospitality
Accredited Practising Dietitian and PhD Candidate
Head of Commercial and Retail – Catering Division
dnata
More speakers to be announced soon.
Our popular Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.
Topic: Onboard Hospitality
Each speaker will talk from their seat for five minutes, before the moderator leads an interactive panel discussion.
Group CEO
APEX/IFSA/FTE
Director of Customer Journey Management
Cebu Pacific
Sr. Manager Solutions & Innovation
United Airlines
Director of Innovation
FlyArystan (Air Astana Group)
The FTE APAC Pioneer Awards 2025 will shine a light on the 20 airlines and airports across the region who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the 20 nominees will be presented with an “Outstanding Achievement” trophy during this exciting awards ceremony, which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.
Sponsored by Amadeus:
Wednesday 12th November 2025
Following a scene-setting presentation, the moderator will lead an interactive panel discussion.
Head of Transformation
Future Travel Experience
Principal Software Engineer – Innovation
Alaska Airlines
More speakers to be announced soon.
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.
Topic: Baggage Handling
Each speaker will talk from their seat for five minutes, before the moderator leads an interactive panel discussion.
Group CEO
APEX/IFSA/FTE
Senior Advisor, Airline Accounts
SES
Vice President Business Development IFE Technology & Innovation
Spafax
More speakers to be announced soon.
Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.
Topic: Inflight Entertainment & Connectivity (IFEC)
Each speaker will present for 10 minutes, before the moderator leads an interactive panel discussion.
Editor - Retail and Technology
Onboard Hospitality
Senior Manager Inflight Product
Air Astana
Global Managing Director
En Route
Founding Member
Aviation Sustainability Forum
Quick-fire pitches from a selection of high-potential startup companies focusing on customer experience, digital transformation, commercial innovation, and more. Each startup will deliver a five-minute pitch to showcase their pioneering products and services that have been designed to enhance the aviation industry.
Head of Marketing & Communications
Future Travel Experience
APEX FTE Asia Expo 2025 event culminates with the presentation ceremony for the APEX Best Awards. APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organising app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the APEX Best Awards. The awards will recognise regional excellence by airlines in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi across the following territories – Central/Southern Asia, Eastern Asia, Greater China & South Pacific.
Register for APEX FTE Asia Expo
Delegate and exhibitor testimonials
“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”
“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”
“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”
“APEX FTE Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”
“It is always a pleasure to exhibit at FTE APEX Asia Expo. We always find a good mix of customers, partners and companies from the entire travel ecosystem here, so all in all we are very satisfied. The quality of attendees is super top-notch – all of the decision-makers from airports, airlines and government agencies are here. It has been an amazing event and we will definitely come back again next year.”
“It has been a great audience at FTE APEX Asia Expo, with a lot of visitors from different dimensions in the aviation business, especially airports and airlines from many countries. The conferences have made the event even more fruitful. We will definitely be back again next year.”
“We have had a really good experience at FTE APEX Asia Expo this year. It is great to connect with airlines in the region and have conversations with our customers and prospective customers. It has also been really nice to share ideas on the conference stages and listen to ideas that the airlines have about how we can work together to make the industry better. The networking, as always, has been fantastic – it is great to have the opportunity to connect with people in a more social setting.”
“FTE APEX Asia Expo is a very high-quality event. Many of the airports we wanted to approach came to our booth and we had very productive discussions. We were also pleased to have some unexpected prospects come to our booth and show interest in our product. The networking opportunities are very valuable experiences to mingle with colleagues in the industry, both existing clients and future prospects. We look forward to attending FTE APEX Asia Expo again in the future.”
Travel & Accommodation
Marina Bay Sands Expo & Convention Centre, Singapore, 11-12 November 2025
Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.
More informationAwards
Recognising the most customer-centric airports and airlines across Asia and Oceania
APEX FTE Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).
Networking
Event app and attendee engagement platform
Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.
Learn about the APEX FTE Asia Expo registration options
Exhibit your product or service. Contact our team to discuss the opportunities available:
APEX FTE Asia Expo 2025 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.
Get Future Travel Experience news & updates sent to your inbox