Expo Floor Schedule

Expo Stage, Pitch Sessions & Innovation Briefings – all free to attend
Book your booth Register now!

In addition to viewing demonstrations of the very latest products and services in the free to attend expo, visitors to APEX FTE Asia Expo 2025 will have complimentary access to an exciting schedule of education, briefings and social engagement. Key areas of focus include: ancillary revenue & retailing innovation; CX, operational and commercial innovation; IFEC and onboard service enhancements; baggage and operational technology; next-gen disruption management; passenger comfort, wellbeing and F&B; startup pitches and demos; guided Tech & Innovation Briefings, and more!

All of the below content is free to attend for all attendees!


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Tuesday 11th November 2025

Tuesday 11th November 10:30 - 11:00

Expo Stage Opening Keynote – Built Different: How AirAsia MOVE is personalising travel, driving new revenue streams, and challenging the OTA status quo

Tuesday 11th November 11:00 - 11:50

Ancillary Revenue & Retailing Innovation – Creating new revenue opportunities at every step of the passenger journey

Format:

Following a scene-setting introduction, the moderator will lead an interactive panel discussion.

Moderator:
Ross Falconer

Head of Content

Future Travel Experience

Panellists:
Surya Kuchibotla

VP eCommerce, Ancillary & Retailing

Oman Air

Carolyn Pierre

Head of Product & Ancillary Revenue

Jetstar Airways

Clemens Jakubeit

Senior Venture Development Manager

Lufthansa Innovation Hub

Max Tremaine

Co-founder & CEO

Sherpa

More speakers to be announced soon.

Free to attend – register today >>
Tuesday 11th November 12:00 - 12:30

Tech & Innovation Briefing – Ancillary Revenue & Retailing

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.

Topic: Ancillary Revenue & Retailing

Free to attend – register today >>
Tuesday 11th November 12:10 - 13:00

Innovation Showcase – CX, commercial and operational innovation

Speakers to be announced soon.

Free to attend – register today >>
Tuesday 11th November 13:30 - 14:30

Improving efficiency and creating more seamless experiences through technology and digital advancements

Format:

Each speaker will present for 10-15 minutes, before the moderator leads an interactive panel discussion.

Moderator:
Ross Falconer

Head of Content

Future Travel Experience

Speakers:

Maximising every metre: Expanding impact before expanding walls

Nicholas Donovan

Head of Aviation Services

Melbourne Airport

How every tweak transforms the Flight Token (aka One ID) experience and enhances efficiency at Hong Kong International Airport

Hercules Lai

Manager, Future Travel Experience

Airport Authority Hong Kong

More speakers to be announced soon. 

Free to attend – register today >>
Tuesday 11th November 14:30 - 15:00

Tech & Innovation Briefing – Airport Technology & Pre-Travel

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.

Topic: Airport Technology & Pre-Travel

Free to attend – register today >>
Tuesday 11th November 14:45 - 15:15

FTE Communities Briefing on FTE booth

Learn more about the FTE Digital, Innovation & Startup Hub and FTE Baggage Innovation Working Group during this informal briefing session on the Future Travel Experience booth.

Led by:
Ryan Ghee

Chief Operating Officer

Future Travel Experience

Darin Juby

Head of Transformation

Future Travel Experience

Kevin Kleist

Head of Emerging Trends

Southwest Airlines

Free to attend – register today >>
Tuesday 11th November 15:00 - 16:00

Onboard Hospitality Forum Asia – The passenger experience: How a sharper focus on passenger comfort and wellbeing is shaping inflight service and F&B

Format:

Each speaker will present for 10 minutes, before the moderator leads an interactive panel discussion.

Moderator:
Stuart Forster

Editor - Retail and Technology

Onboard Hospitality

Speakers:
Melissa Adamski

Accredited Practising Dietitian and PhD Candidate

 

Edwin Lim
Edwin Lim

Head of Commercial and Retail – Catering Division

dnata

More speakers to be announced soon.

Free to attend – register today >>
Tuesday 11th November 16:00 - 16:30

Innovation Briefing – Onboard Hospitality

Our popular Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.

Topic: Onboard Hospitality

Free to attend – register today >>
Tuesday 11th November 16:30 - 17:30

Innovative approaches to minimising the impact of disruption on passengers and the business

Format:

Each speaker will talk from their seat for five minutes, before the moderator leads an interactive panel discussion.

Moderator:
Dr. Joe Leader

Group CEO

APEX/IFSA/FTE

Panellists:
Ana Katrina Bautista

Director of Customer Journey Management

Cebu Pacific

Jay Fulmer

Sr. Manager Solutions & Innovation

United Airlines

Yerzhan Akhmetzhanov

Director of Innovation

FlyArystan (Air Astana Group)

Free to attend – register today >>
Tuesday 11th November 17:45 - 18:15

FTE APAC Pioneer Awards 2025 Ceremony

The FTE APAC Pioneer Awards 2025 will shine a light on the 20 airlines and airports across the region who are pushing the boundaries of innovation and playing a vital role in advancing the air transport industry. Ten of the 20 nominees will be presented with an “Outstanding Achievement” trophy during this exciting awards ceremony, which will provide the perfect opportunity to honour the region’s innovators amongst industry friends and colleagues.

Sponsored by Amadeus:
Amadeus

Free to attend – register today >>

Wednesday 12th November 2025

Wednesday 12th November 10:00 - 11:00

FTE Baggage Innovation Summit – what are the latest trends and technologies that are redefining baggage handling

Format:

Following a scene-setting presentation, the moderator will lead an interactive panel discussion.

Moderator:

Scene-setting presentation: The latest updates from the FTE Baggage Innovation Working Group

Darin Juby

Head of Transformation

Future Travel Experience

Speakers:

Embracing the latest technologies, including robotics and AI, to modernise baggage handling

Gus Naughton

Principal Software Engineer – Innovation

Alaska Airlines

More speakers to be announced soon.

Free to attend – register today >>
Wednesday 12th November 11:00 - 11:30

Tech & Innovation Briefing – Baggage Handling

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.

Topic: Baggage Handling 

Free to attend – register today >>
Wednesday 12th November 11:30 - 12:30

IFEC Innovation: Taking inflight entertainment and connectivity to new heights – opportunities and challenges

Format:

Each speaker will talk from their seat for five minutes, before the moderator leads an interactive panel discussion.

Moderator:
Dr. Joe Leader

Group CEO

APEX/IFSA/FTE

Victor Brault

Senior Advisor, Airline Accounts

SES

Dimitrios Tsirangelos

Vice President Business Development IFE Technology & Innovation

Spafax

More speakers to be announced soon. 

Free to attend – register today >>
Wednesday 12th November 12:30 - 13:00

Tech & Innovation Briefing – Inflight Entertainment & Connectivity (IFEC)

Our popular Tech & Innovation Briefings on the exhibition floor allow attendees to join guided tours and meet exhibitors with relevant products, services and concepts to learn more about the subjects they are most interested in.

Topic: Inflight Entertainment & Connectivity (IFEC)

Free to attend – register today >>
Wednesday 12th November 13:00 - 13:45

Onboard Hospitality Forum Asia – Better together: The power of industry collaborations to innovate and raise the bar

Format:

Each speaker will present for 10 minutes, before the moderator leads an interactive panel discussion.

Moderator:
Stuart Forster

Editor - Retail and Technology

Onboard Hospitality

Speakers:
Aigerim Zhambyl

Senior Manager Inflight Product

Air Astana

Nick Wiley

Global Managing Director

En Route

Matt Crane

Founding Member

Aviation Sustainability Forum

Free to attend – register today >>
Wednesday 12th November 14:00 - 14:45

APEX FTE Asia Expo Startup Pitch Session

Format:

Quick-fire pitches from a selection of high-potential startup companies focusing on customer experience, digital transformation, commercial innovation, and more. Each startup will deliver a five-minute pitch to showcase their pioneering products and services that have been designed to enhance the aviation industry.

Moderator:
Marta Dimitrova

Head of Marketing & Communications

Future Travel Experience

Free to attend – register today >>
Wednesday 12th November 15:00 - 16:00

The APEX Best Awards Ceremony

APEX FTE Asia Expo 2025 event culminates with the presentation ceremony for the APEX Best Awards. APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organising app, to gather anonymous passenger feedback based on neutral, third-party passenger feedback and insights for the APEX Best Awards. The awards will recognise regional excellence by airlines in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi across the following territories – Central/Southern Asia, Eastern Asia, Greater China & South Pacific.

Free to attend – register today >>

Register for APEX FTE Asia Expo

Registration Options Register For Free

Here’s why the industry chooses APEX FTE Asia Expo – Asia’s most trusted aviation innovation event

Delegate and exhibitor testimonials

“There is so much taking place in the Premium Conference and on the Expo Stage that I wish I could be in two places at once. In the exhibition, it’s great to see the improvements in technology and what’s new in the market. It’s also an opportunity to meet with my customers, clients and suppliers here in one location in Singapore. The attendees are right in the markets that we are interested in. I look forward to coming back next year.”

Andrew Tan, Director and Head Airport Operations, Changi Airports International

“The event is very good and very beneficial to airlines. The conference speakers have been real experts sharing their insights. Meanwhile, in the exhibition there are many IT and service infrastructure providers, so it’s very beneficial for new ideas.”

Ronny Lau Nga Lok, Assistant to Vice President, Customer Services cum General Manager – Service Development, Air Macau

“It has been amazing. Connectivity and personalisation are two of our key objectives for 2023 and we’re seeing so much of it here at the expo, which has been so great for us. We’re really grateful that we had the privilege to come here. We’ve already decided to attend next year.”

Andre Viljoen, Managing Director & CEO, Fiji Airways

“APEX FTE Asia Expo has been fantastic – it has been incredibly stimulating, with lots of great ideas, interesting people and fantastic talks, so there’s really a lot to take home and think about. The exhibition has had some fantastic suppliers and a lot of companies I didn’t know before. I’m already looking forward to coming back next year.”

Jonathan Good, Chief Technology & Marketing Officer, Auckland Airport

“It is always a pleasure to exhibit at FTE APEX Asia Expo. We always find a good mix of customers, partners and companies from the entire travel ecosystem here, so all in all we are very satisfied. The quality of attendees is super top-notch – all of the decision-makers from airports, airlines and government agencies are here. It has been an amazing event and we will definitely come back again next year.”

Gaurav Gupta, Global Head of Sales, Travel and Transport, IDEMIA Public Security:

“It has been a great audience at FTE APEX Asia Expo, with a lot of visitors from different dimensions in the aviation business, especially airports and airlines from many countries. The conferences have made the event even more fruitful. We will definitely be back again next year.”

Aziz Can Aksoyek, Business Development Director, TAV Technologies:

“We have had a really good experience at FTE APEX Asia Expo this year. It is great to connect with airlines in the region and have conversations with our customers and prospective customers. It has also been really nice to share ideas on the conference stages and listen to ideas that the airlines have about how we can work together to make the industry better. The networking, as always, has been fantastic – it is great to have the opportunity to connect with people in a more social setting.”

Ben Asmar, Vice President, Products & Strategy, Safran Passenger Innovations:

“FTE APEX Asia Expo is a very high-quality event. Many of the airports we wanted to approach came to our booth and we had very productive discussions. We were also pleased to have some unexpected prospects come to our booth and show interest in our product. The networking opportunities are very valuable experiences to mingle with colleagues in the industry, both existing clients and future prospects. We look forward to attending FTE APEX Asia Expo again in the future.”

Kim Xie, APAC Sales Director, Outsight:

Travel & Accommodation

Perfect Location

Marina Bay Sands Expo & Convention Centre, Singapore, 11-12 November 2025

Singapore is a highly appealing and accessible destination and a reference site for customer experience excellence. In addition, the iconic Marina Bay Sands offers world-class event facilities, ultimate luxury and breathtaking views across the city.

More information

Awards

FTE & APEX Asia Awards

Recognising the most customer-centric airports and airlines across Asia and Oceania

APEX FTE Asia Expo will host regional awards ceremonies led by both Future Travel Experience (FTE) and the Airline Passenger Experience Association (APEX).



More information

Networking

APEX FTE Asia Expo Networking

Event app and attendee engagement platform

Driving new collaborations to support industry progress is at the heart of the event, and our intelligent event app is designed to help enable this.


More information

APEX FTE Asia Expo registration

Learn about the APEX FTE Asia Expo registration options

Click here to register

Have a question?

Contact us using our online form.


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Book your booth

Exhibit your product or service. Contact our team to discuss the opportunities available:

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Vital Event Information

APEX FTE Asia Expo 2025 is Asia’s biggest free to attend passenger experience and business performance expo for the aviation industry. It provides an unrivalled platform for the industry’s most innovative product, service and solution providers from across Asia and beyond to showcase their latest products and concepts designed to help airlines and airports improve end-to-end customer experiences, reduce costs, increase revenues, and enhance sustainability and operational efficiency.

fte-asia-logo-dark
Event
APEX FTE Asia Expo 2025
Date
- November 2025
Location
Marina Bay Sands Expo & Convention Centre, Singapore

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