In this interview, Linda Schucroft, VP Innovation and Customer Experience, shares details of King Salman International Airport’s focus on world-class technology and first-to-market AI-powered platforms.
Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>In this interview, Linda Schucroft, VP Innovation and Customer Experience, shares details of King Salman International Airport’s focus on world-class technology and first-to-market AI-powered platforms.
Delta Air Lines has opened its newly-expanded lounge at Miami International Airport. The Delta Sky Club has added nearly 4,000 square feet and 100-plus seats – a capacity increase of more than 50%.
A ground-breaking airside hydrogen refuelling trial, led by easyJet and supported by several cross-industry partners, has been completed at Bristol Airport – the first trial of its kind at a major UK airport.
BEUMER Group – a Strategic Partner of the FTE Baggage Innovation Working Group – is introducing an innovative solution for hand baggage screening at airports alongside partner HÖRMANN Klatt Conveyors.
Founder & CEO Daniel Coleman provides an update on some of the key Future Travel Experience projects for the next few months, including our landmark in-person events and rapidly-growing FTE Communities.
Air India and BIAL have entered into an agreement intended to develop Bengaluru as a premier aviation hub for southern India, with a strong focus on “elevated customer experience and efficient operations”.
Detroit Metropolitan Wayne County Airport (DTW) has launched DTW Rewards, a free loyalty program that provides perks such as gift cards, airline miles and cashback for nearly every dollar spent at DTW.
Louisville Tourism has opened its first Airport Welcome Center at Louisville Muhammad Ali International Airport. The aim is to offer a personal touch for travellers and a “best-in-class” arrivals experience.
Travellers arriving at Amsterdam Airport Schiphol – an Airport Lab Network Partner of the FTE Baggage Innovation Working Group – can now see real-time, AI-powered information about baggage waiting times.
A new, more convenient international passenger security checkpoint is open at Boston Logan International Airport. It enhances the security experience for travellers going through the TSA screening process.
The first stage of the new Auckland Airport Transport Hub has opened at the international terminal, creating an “easier, efficient and more welcoming arrival and departure point for international travellers”.
Ljubljana Airport is utilising Artificial Intelligence and computer vision technology to optimise turnaround performance, using “innovation to make operations smoother” and enhance the passenger experience.
Furthering Dubai’s commitment to accessible travel, Emirates has achieved Certified Autism Center Designation for all of its Dubai check-in facilities as part of its commitment to seamless CX for everyone.
VINCI Airports has celebrated reaching net zero emissions at Toulon Hyères Airport. It has also inaugurated a new roof-top solar power plant at the airport to provide electricity from renewable sources.
BER Airport (a Corporate Partner of the FTE Digital, Innovation & Startup Hub) and SSP have opened new F&B concepts in T1, with an urban vibe and use of digital technology for quicker, more convenient service.
In this interview, Abhi Chacko, Board Member of Ostrum, shares details about the Uber-style accessibility platform already live at LTN and LGW designed to solve many of the issues experienced by PRMs.
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