Autonomous robot now selling drinks and snacks at Munich Airport creating “added value for the passenger travel experience”


Passengers at Munich Airport can now shop at a self-driving robot. Snackbot ‘JEEVES’ offers a selection of chilled soft drinks and snacks that can be purchased via various cashless payment methods.

With the introduction of the JEEVES service robot, passengers at Munich Airport can now shop at a self-driving robot. Robotics is one of the three key themes of the FTE Digital, Innovation & Startup Hub in 2024, alongside Artificial Intelligence (AI) and the Internet of Things (IoT).

Originally designed for use in the hotel and healthcare sector, a robot of this type is now being used for the first time in the world as a ‘snackbot’ at an airport. Snackbot ‘JEEVES’ – the name is based on a loyal and competent servant from an English novel – offers a selection of chilled soft drinks and snacks that can be purchased via various cashless payment methods such as Apple Pay, Google Pay and all major credit cards.

The snackbot is 110cm tall and moves autonomously through the gate area on Levels 4 and 5 in Terminal 2 at Munich Airport. It stops when passengers come near it or step into its path. A large touchscreen is used to complete the purchase.

The robot developed by the Munich start-up ‘Robotise’ is being tested for one year by Terminal 2 Gesellschaft, a Munich Airport and Lufthansa subsidiary. The use of robotics at Munich Airport serves not only to improve logistics, but also to research passenger acceptance and create added value for the passenger travel experience. Accordingly, the test of the snackbot fits in with Munich Airport’s aim to be a premium innovation hub.

FTE Aviation & Robotics Summit to take place in Pittsburgh, 14-16 May 2024

Learn more about robotics at the FTE Aviation & Robotics Summit, taking place in Pittsburgh – the “Robotics Capital of the World” – on 14-16 May 2024.

The FTE Aviation & Robotics Summit 2024 will bring together aviation and robotics industry professionals with the primary goal of solving aviation business and operational challenges with robotics solutions. The three-day interdisciplinary series of conference sessions, workshops, robotics innovation tours, and networking opportunities will take place across the city of Pittsburgh. The workshops will be hosted at the renowned Carnegie Mellon University (CMU) – one of the top robotics and computer science universities in the world.

The FTE Aviation & Robotics Summit kickoff event on Tuesday 14 May will take place at Pittsburgh’s Heinz History Center – a truly unique venue. As well as providing an incredible networking opportunity, the kickoff event will feature inspiring keynote speakers. Attendees will also have access to six floors of interactive exhibitions, including the museum’s flagship exhibit, Pittsburgh: A Tradition of Innovation.

To meet phenomenal demand for insights and learning in this realm, the 2024 event will be open to all industry executives with a definitive focus on robotics and AI – technologies which we are convinced will reimagine the aviation sector within the next five to 10 years.

There are a total of 100 complimentary tickets available for direct employees of Airports, Airlines, Aircraft Manufacturers and Government Agencies. While the official deadline to express your interest in securing one of these free tickets has now passed, we still encourage you to get in touch if you are interested in attending. Please note, we also have limited tickets available for Vendors/Suppliers.

Register / express your interest in the FTE Aviation & Robotics Summit 2024 >>

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