Tampa International Airport has introduced digital screens displaying the security queuing time in the main terminal.
Tampa International Airport has introduced digital screens displaying the security queuing time in the main terminal.
London City Airport has deployed new technology for passenger queue measurement, helping it to better understand and manage queues and bottlenecks.
Nepal’s Tribhuvan International Airport has teamed up with SITA to reduce check-in queues and improve passenger flow through the airport.
Two Virtual Assistants have been installed at Frankfurt Airport to help simplify the check-in and security processes for passengers.
Global Futurist and CEO of Fast Future Research Rohit Talwar explores the key drivers shaping customer expectations and how airports can thrive during economic turbulence.
The TSA has announced that a trial of a trusted traveller programme aimed at expediting security processing will be extended to include three more airports.
Content plans: Dublin Airport presentation & POC updates, Innovation for delivering successful summer
Find out more >>Content plans: Retailing innovations in Dublin and discussion around progressive new business models.
Find out more >>Content plans: This high-level three-day event in the heart of Dublin, focused on customer-centric innovation, is dedicated to new thinking and concepts, and combines an exhibition, extensive social activities, conference sessions, interactive workshops, pitch sessions and awards with turbo-charged networking.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: PoC update, offsite baggage processing, new innovation.
Find out more >>Content plans: PoC update, AI use cases in baggage, new innovation & new member presentation.
Find out more >>Content plans: PoC update, AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Enhancing Hub operations through airport/home carrier collaboration – learnings and idea sharing, Innovation in bag imaging for border processing
Find out more >>Content plans: Retailing innovation in Los Angeles and exploring the utilisation of the Metaverse and other new technologies in travel retail.
Find out more >>Content plans: Under the theme of "Transforming Air Transport”, air transport leaders from across the globe will gather in LA to learn, collaborate, and be inspired to elevate their organisation’s passenger experience, business performance, innovation, and sustainability strategies.
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Bag tracking, autonomous, automation
Find out more >>Content plans: AI, IOT & Robotics case studies & knowledge sharing
Find out more >>Content plans: Year in review, PoC summary, and plans for 2025
Find out more >>Kevin McGarr, President & CEO, CATSA, discusses the role of biometrics in airport security and the viability of an international trusted traveller programme.
Gatwick Airport has introduced new e-gates and dedicated family lanes in the immigration halls to reduce queue times and expedite passenger processing.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
Kharkiv Airport has revealed that passenger servicing will be reduced to just one minute as it prepares for an increase in traffic during Euro 2012 next summer.
In an innovative move to simplify the airport security process and enhance the passenger experience, a number of UK airports have introduced ‘virtual assistants’.
Kharkiv Airport has revealed that passenger servicing will be reduced to just one minute as it prepares for an increase in traffic during Euro 2012 next summer.
Helsinki Airport’s Bluetooth passenger tracking will go live in August, allowing passengers to receive real-time updates on security queuing times.
Malaysia Airlines has introduced the new Frontend Check-in Lounge at KLIA to provide exclusive processing facilities for select passengers.
The benefits of a global trusted traveller programme continue to be explored as a means to expedite passenger processing and enhance the passenger experience.
As airports and airlines continue to innovate in order enhance the passenger experience, we reveal what passengers really want from the airport of the future.
The establishment of Bluetooth as a mature technology has led to its increased adoption as a reliable means of passenger tracking and airport queue management.
The development of next-generation boarding gates continues to highlight the benefits that self-boarding can bring to the overall passenger experience.
Get Future Travel Experience news & updates sent to your inbox